Guidance on storing and sharing your insurance information securely
Insurance and benefits can be a financial lifeline after loss—but only if loved ones can find the details and understand the purpose. It is important to communicate with the loved ones before it is too late.
Documents to store
Life insurance: Policy numbers, beneficiary details, and claims contacts.
Funeral coverage or prepaid plans: Contracts and instructions.
Accident/disability coverage: Policy summaries and claims steps.
Employment-based benefits: Death-in-service, group life, or survivor benefits; HR or benefits-portal contacts.
Why this matters in bereavement support
Faster claims: Correct paperwork prevents delays.
Clarity for beneficiaries: Confirms who is entitled to what.
Cash-flow stability: Early payouts can cover urgent expenses.
Family collaboration: Shared, secure access helps the right person submit claims confidently.
Best practices for managing insurances
Keep a claims playbook: who to contact, what to submit, typical timelines.
Store beneficiary designations and review them annually.
Add notes on premium status and policy riders.
Maintain secure, view-only access for a trusted contact.
Pro tip: Solace can help you to create summaries of your long insurance policies that can be stored in your digital vault so loved ones can act faster.




