Frequently Asked Questions

Answers to common questions about Solace: access, features and data protection. Learn how the service can support you and your family.

Frequently Asked Questions

Who can access Solace?
How much does it cost?
How does Solace protect my data?
How long is my data stored for?
Is Solace compliant with data protection standards?
Does Solace provide legal, financial, or healthcare advice?
Why not just use ChatGPT or another AI solution?

Frequently Asked Questions

Who can access Solace?
How much does it cost?
How does Solace protect my data?
How long is my data stored for?
Is Solace compliant with data protection standards?
Does Solace provide legal, financial, or healthcare advice?
Why not just use ChatGPT or another AI solution?

FAQs - Legacy Planning

Who can use Legacy Planning?
How much does it cost?
How do I log in?
How will my family access my plans after my death?
What happens if my partnership access lapses or I stop paying for an individual plan?
What type of information can I store?
Does Solace offer legal advice or document drafting?
Can I update or delete my data?

FAQs - Bereavement Support

Who can use Loss Support?
How much does it cost?
Can I invite family members to collaborate?
What kind of support does Solace provide after a loss?
Does Solace offer professional or legal advice after a death?
How long can I access Loss Support tools?
How does this compare to funeral directors?